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Privacy Information

Last updated: November 10, 2026

ZeroTrace Technologies respects the privacy of people who contact us about device pickup and data sanitization.

How pickup inquiries work

Our website pickup form runs in your browser and opens a prefilled email draft in your chosen email application. The website does not automatically submit the form to a ZeroTrace server, and we do not receive the information until you choose to send the email. The “Copy Request” button copies the prepared text to your clipboard.

Information you may send us

If you email us, your message may contain the business name, your name and email, general pickup location, device categories and quantities, and any details you choose to share. We use inquiry information to communicate with you, evaluate service eligibility, and coordinate potential pickups.

Do not send sensitive information

Do not include passwords, account recovery details, confidential documents, personal data stored on devices, or other security credentials in an initial website inquiry. We will discuss secure handling arrangements directly.

Third-party services

Emails are processed by the sender’s email service and our email provider. Website hosting and standard browser/network services may process technical connection information, such as IP addresses, for site delivery and security. This site does not intentionally use advertising trackers or analytics cookies.

Contact

For questions regarding inquiry data, contact [email protected].

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